Patients want the same conveniences from healthcare organizations that they enjoy from major consumer brands. To deliver voice and digital experiences to patients across their journey, Nuance is building an AI-powered patient engagement platform to power healthcare’s digital front door. In this fireside chat, Peter Durlach, EVP & Chief Strategy Officer, Nuance Communications will describe the vision, technologies, and tools behind an omni-channel customer engagement platform that will transform access to, and delivery of, care in the modern age of digital medicine.